I had an absolutely superb meal last weekend at Lochiel House in Kurrajong Heights which I wanted to tell you about. A
SMH Good Food Guide find, Lochiel House has one “chef’s hat” and came personally recommended by a twitter “friend” and the guide's co-editor Simon Thomsen, so I was expecting something pretty special but even so it exceeded all my expectations... From the moment we were greeted and seated by the charming waitress to the last mouthful of upside down peach cake with vanilla bean ice cream, everything was amazing.
Now any food blogger worth his or her (Murray River pink) salt would have been scribbling notes and snapping not so surreptitious photos of the food throughout the meal but sadly, I was woefully unprepared. No pen and no paper. No mini Dictaphone secreted up my sleeve. No chance of, ahem, “borrowing” one of the menus. Short of writing the names of the ingredients on the back of my hand with Raspberry Kisses lip liner I was just going to rely on my memory. Not to worry, I thought, I’ll log on to the website if I need to check any details.
And therein lies the rub: Lochiel House doesn’t have a website. The web address on the business card I picked up diverts to the
Which Restaurant website, except that their page appears to have been removed.
Yes, Lochiel House is a country restaurant, and no, you can’t necessarily expect the same level of busy savvy as a city venue
but I still would have expected a restaurant as sophisticated as this one to have a dedicated, not to mention operational, website.
I’m sure I’m not alone in turning to the internet first whenever I want a restaurant’s address or phone number (does anyone even bring the
Yellow Pages inside anymore?), or information such as opening hours, price range and BYO-policy. I regularly drool over, sorry, I meant peruse, menus online and forward the links to friends I’m dining with. Listing your restaurant on a website like Which Restaurant certainly get the basics out there but a proper website can also help to establish a restaurant’s “personality” and to create a relationship with diners. The website for Surry Hills taqueria
Mad Mex, which I stumbled across the other day, is a great example of one that does just that.
In the case of Lochiel House, if they had had a website I probably would have used this 400+ words to write about their miso and sake marinated roasted toothfish rather than blathering on about the internet...